Frequently asked questions

Here you can find the FAQ. If you have any questions hopefully you will find the answers around CufCuf here.

Upon receipt of payment

Once we receive your payment we have shipped the order the same day

We ship exclusively with DHL. Usually DHL delivers your packages in 1-3 days.

Also interesting the FAQ ‘s from DHL

Yes, of course. You can return unused goods within the cancellation period of 14 days.

You can find important details in the revocation section.

We assess that revoke part of an order, always individually. In principle, we do not see any obstacles to this. However, we would like to reserve the right.

Go to your orders, select the order there and click on “Return voucher

FAQ image on the subject of return vouchers
Return bill

No answer in the FAQ ?

If you can’t find an answer to one of your questions, you can also reach us easily in the following ways:

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